Now Hiring - Manufacturing Customer Service Representative (Inside Sales) in Plano, TX

MotionAi brings together the leading high-tech automation solution providers for industrial automation across the United States. Our expertise includes emerging automation technologies with focused disciplines in robotics, motion control, machine vision, digital networking/IIoT (Industrial Internet of Things), industrial framing, pneumatics and custom mechatronic systems. MotionAi provides best-in-class engineered systems, products and services to a variety of industries highlighting a few which include semiconductor, pharmaceutical, Life Sciences, medical, logistics, Food & Beverage, Packaging, automotive, and aerospace.

MotionAi offers an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

MotionAi's salespeople provide the highest levels of technical support in the industry. Our Customer Service Representatives (Inside Sales) based out of our Plano, TX branch, professionally represent the Company to our customers with the knowledge and skills to provide them the product or service they need. Motion Industries offers an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick and holiday pay.

Responsibilities

• Respond to customer inquiries, provide quotes, and take customer orders
• Order and source products
• Negotiate sale and purchase prices
• Proactively generate sales and promote Company products
• Expedite backorders
• Assist with pulling inventory and preparing shipments
• Assist with customer returns
• Interact with customers and suppliers to obtain and fill orders correctly
• Troubleshoot customer concerns

Qualifications

• Good customer service and communication skills
• Reliable, organized, detailed, and focused
• Industry and sales experienced preferred
• Working knowledge of Microsoft Office suite, especially Outlook and Excel
• Knowledge of supply chain systems helpful
• High School Diploma or GED